Shipping
Free shipping on orders $50+ for continental U.S. delivery. Orders under $50 show carrier rates at checkout.
We typically process orders within a few business days. Delivery times vary by carrier and destination.
For Alaska, Hawaii, or international destinations, contact us before ordering so we can confirm availability and any additional cost.
Returns & Exchanges
Because our rubs and sauces are food products, we want you to love what you receive. If your order arrives damaged or incorrect, contact us promptly with your order number and photos when possible.
For return or exchange requests, email ASK@BIGSHOWBBQ.COM. We’ll do our best to make it right. (Unopened products in original packaging may be eligible for return at our discretion; perishable / opened food items may not be returnable for safety reasons.)
Questions? Reach out anytime at ASK@BIGSHOWBBQ.COM.