Shipping
For the products listed in this shop (two-packs and kits), shipping is included in the listed price. You will not be charged a separate shipping fee at checkout for these SKUs when a free / included-shipping rate is available. We typically ship within the continental United States.
If you need shipping to Alaska, Hawaii, or international destinations, contact us before ordering so we can confirm availability and any additional cost.
Returns & Exchanges
Because our rubs and sauces are food products, we want you to love what you receive. If your order arrives damaged or incorrect, contact us promptly with your order number and photos when possible.
For return or exchange requests, email ASK@BIGSHOWBBQ.COM. We’ll do our best to make it right. (Unopened products in original packaging may be eligible for return at our discretion; perishable / opened food items may not be returnable for safety reasons.)
Questions? Reach out anytime at ASK@BIGSHOWBBQ.COM.